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Report a missed collection

Update Tuesday 14 May 2024

We were unable to complete our collections at the following locations. If your street was missed please leave your containers out or re-present them by 7am tomorrow and our crew will return as soon as possible. Apologies for any inconvenience caused.

Location Collection type
  • Part of Albion Street - Cirencester (this is due to access issues, please leave all containers kerbside ready for collection and we will collect as soon as access is reinstated)
All
  • All of Colesbourne
Refuse
  • Cattle Lane - Tetbury

  • Parts of:

    Cold Aston
    Guiting Power
    Naunton
    Brockhampton
    Shipton
    Hazleton
    Salperton
    Andoversford
    Withington
    Compton Abdale
    Chedworth
    Birdlip
    Brimpsfield
    Nettleton
    Elkstone
    Cowley
    Syreford
    Sevenhampton
    Upper Coberley
    Lower Coberley
    Withington
    Pegglesworth
    Foxcote

Garden

Report

If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.

Before reporting a missed bin please make sure that:

  • you had put the bin out by 7am
  • there was no extra waste by the side of the bin
  • any recycling was in the correct boxes
  • your garden waste bin had a valid licence
  • bin lids were closed
Report a missed collection

What happens next

We aim to return to collect within three working days.

There may have been a reason why your collection was missed, for example, not being able to access the property, contaminated or overflowing rubbish. We will let you know if this is the case.